Subprocessors
Last updated: August 23, 2026
Infrarails AI Labs Private Limited ("Infrarails") engages the third-party sub-processors listed below to help deliver the Services, as described in our Privacy Policy and our Data Processing Agreement. Customers with a signed DPA are notified of additions or replacements at least thirty (30) days in advance, per the DPA's Section 5.
| Sub-processor | Purpose | Region |
|---|---|---|
| Cloud hosting provider (e.g., AWS / Azure / GCP per Customer's deployment region) | Compute, storage, and networking infrastructure | Customer-selected (US / EU / UK / IN / APAC) |
| Stripe Payments Inc. | Subscription billing and payment processing | US (with regional payment-method routing) |
| Email delivery service (e.g., Postmark / SendGrid) | Transactional email (account, billing, audit notifications) | US |
| LLM evaluator providers (where Customer enables AI evaluation services) | AI-judge evaluator scoring on Customer-submitted prompt/response pairs | Per provider; Customer may disable individual judges in Settings |
| Observability / error reporting (e.g., Sentry, OpenTelemetry collector) | Operational telemetry; configured to scrub Personal Data from event payloads | US |
This list describes sub-processor categories in general terms. Specific sub-processor identities, locations, and the data categories each receives are confirmed during onboarding and set out in full in the signed DPA's Annex III.
Questions about a specific sub-processor, or objections under the DPA's Section 5.3, should be sent to privacy@infrarails.ai.